Our practice is a private billing practice, all of our doctors charge private fees. This means appointments incur a private fee of $65.00 and Medicare will rebate $39.25. You are only out of pocket $25.25 for a standard appointment. We will bulk bill children under 16, Aged Pensioners and DVA patients. Concession Card holders will receive a $5.00 discount, this means a standard appointment with the Medicare rebate will only cost you $20.25.
Services such as drivers medicals, racing medicals, pre-employment medicals, drug and alcohol testing etc. incur a private fee.
For further billing information please speak to reception staff.
Billing Policy
Communication
Seville Drive Medical Centre endeavours to return any queries within 24 hours wherever possible.
We can receive your queries’ via email, telephone or in person.
Privacy
Your privacy is of the upmost importance to us. We have a strict policy on gathering, storing and releasing any personal or medical details.
You can complete a form to have your records transferred to another medical centre.
You can request a copy of the privacy act from reception.
Complaints/Feedback
We value all feedback at Seville Drive Medical Centre. It helps us improve our service provide the best care for our patients.
Should you have any complaints please email us on manager@sevilledrivemedicalcentre or give us a call on 94981099 and ask to speak to the Practice Manager Stacey.
For further complaints you may speak to the Australian Health Practitioner Regulation Agency (AHPRA) on Ph : 1300 419 498