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Billing, Results and more



 

 
 
 
Billing Policy
 
4 of our doctors are bulk billing, this means with a valid Medicare card you will not need to pay anything for your visit. Dr Mudhar will bulk bill children under 16, Pensioners, Health Care Card holders and DVA patients. All other patients will need to pay a $65 fee, Medicare will rebate $37.30.
 
For further billing information please speak to reception staff.
 
Communication
 
Seville Drive Medical Centre endeavours to return any queries within 24 hours wherever possible.
 
We can receive your queries’ via email, telephone or in person.
 
Privacy
 
Your privacy is of the upmost importance to us. We have a strict policy on gathering, storing and releasing any personal or medical details.
 
You can complete a form to have your records transferred to another medical centre.
 
You can request a copy of the privacy act from reception.

 


 
Complaints/Feedback
 
We value all feedback at Seville Drive Medical Centre. It helps us improve our service provide the best care for our patients.
 
Should you have any complaints please speak to the Practice Manager, Rebecca.
 
For further complaints you may speak to the Australian Health Practitioner Regulation Agency (AHPRA) on Ph : 1300 419 498